The turnaround time for the modifications is usually 10 business days (Excluding shipping round trip time). In some circumstances, the lead time could take 20 business days if the orders volume increase or if the sensor filters availability is delayed. Once your modified camera is shipped, a notification with the tracking number will be sent to your email address.
You must purchase your own postage including insurance at your local post office or shipping service store and send your camera to:
ASTROGEAR
10824 Olson Dr Ste C-345
Rancho Cordova, CA 95670
Packing instructions: Please use a box preferably no larger than 512 cubic inches (i.e. 8 X 8 X 8) to keep our shipping fee expenses at low cost. Wrap the camera body with bubble cushion, foam or packing paper and write down "FRAGILE" over the box or stick a "FRAGILE" label on the box.
Send your camera only with its body cap and your order page printed. Please do not send: lenses, battery, battery grips, memory cards, neck strap, tripod mount, L-bracket, etc.
Return free shipping is included in the modification price for the Contiguos US.
International Orders:
Customers buying the modification services outside USA will have to purchase the postage from UPS or Fedex on their own to ship their cameras from their location to the United States. The international shipping cost shown on the checkout page includes only the shipping from the United States to the customer's location (one way) and not the shipping from their location to the United States. Custom fees are not included in the international shipping cost.
International customers are responsible for paying all import duties to their respective local customs office.